Terms of Use

Last updated 12 October 2026

1. The website and the platform

Anyone may browse this website. Access to the platform is only available to organisations that have a written agreement with us, and to the people they authorise. If that agreement conflicts with these terms, the agreement wins.

2. Your account

• Accounts are created for you by us or by your organisation’s administrator.
• Keep your sign-in details private. You are responsible for activity under your account.
• Tell us straight away at freightproof@gmail.com if you think someone else has used it.
• For security, sessions sign out automatically after a period of inactivity.

3. Acceptable use

You must not:

• access data or parts of the platform you aren’t authorised to use;
• enter information you know to be false, or attempt to alter, delete or back-date a record;
• probe, scan or test the security of the service without our written permission;
• copy, reverse engineer or resell the service; or
• introduce malicious code, or overload or disrupt the service.

We may suspend access that breaches these rules or puts the service or other users at risk.

4. What FreightProof does, and doesn’t do

FreightProof records what happens at each handover and makes those records tamper-evident. It does not prevent theft, dispatch a response or monitor trips on your behalf. In an emergency, contact the South African Police Service (10111) and your control room.

A record is only as accurate as what goes into it: the devices, locations, counts and third-party systems involved. Records are evidence, not legal advice, and we don’t guarantee the outcome of any claim, dispute or proceeding.

5. Third-party services

The platform relies on services we don’t control, including cloud hosting, map providers and the Hedera public ledger. We choose them carefully but are not responsible for their availability.

6. Intellectual property

The website, the platform, the FreightProof name and logo belong to FreightProof SA (Pty) Ltd. The data your organisation records belongs to your organisation, subject to its agreement with us.

7. Availability and changes

We work to keep the service available but can’t promise it will be uninterrupted or error-free. We may change or improve features. If a change materially affects your organisation’s agreement, we’ll give notice as that agreement requires.

8. Liability

To the extent the law allows, we are not liable for indirect or consequential loss, including loss of cargo, profit or business, arising from your use of the website or the platform. Nothing in these terms limits liability that cannot lawfully be limited, including under the Consumer Protection Act 68 of 2008 where it applies, or liability for gross negligence or intentional misconduct.

9. Electronic Communications and Transactions Act

The information that section 43 of the Electronic Communications and Transactions Act 25 of 2002 requires is on our company information page. No goods or services are sold through this website, so the cooling-off provisions of section 44 do not apply to it.

10. Privacy

The Privacy Notice explains how we handle personal information, and the Cookie Notice covers browser storage.

11. Governing law

These terms are governed by the law of the Republic of South Africa. Any dispute goes to the South African courts with jurisdiction, which by agreement includes the Western Cape Division of the High Court, Cape Town.

12. Contact

Questions about these terms: freightproof@gmail.com.